Service Center, 973-408-4357 (HELP)

Current Hours:

Monday-Friday 10am-5pm

Equipment Exchanges by appointment only. See ticket updates at help.drew.edu or in your email for more information.

Virtual Helpdesk on Zoom

Stop by the virtual Helpdesk with your technology questions. You will be placed into a waiting room; please be patient as we will only be able to help one individual at a time.

Current Hours:

Monday-Thursday 10am-8pm
Friday 10am-5pm

Classroom Tech Help

973-408-3001

This number is reserved for class-in-session emergencies.

Current Hours:
Monday-Friday 8am-5pm

ITC Chat

Pose Moodle and Zoom questions in this chat room.

Current Hours:
TBD

Infrastructure and Enterprise Applications Teams

Monday-Friday 9am-5pm

Learning Center

The basement of the Rose Memorial Library

Pepin

Enterprise Technology Center, Pepin 216

Helpdesk and Service Center

973-408-4357
Open a Support Ticket

Just beyond the Circulation counter, Vivian A. Bull Academic Commons, main floor of the Rose Memorial Library

Administration

Christopher Darrell, Interim CIO

Enterprise Applications

Peter Albar, Staff Technology Consultant

Vince Gimmelli, App. Developer & Consultant

Scott Wood, App. Developer & Consultant

Infrastructure

Paul Coen, Dir Infrastructure & Technology Services

John Holcomb, ITO Services Technician

Christian Izurieta, Technology Service Technician

User Support Services

Betsy Black, Manager User Support Services

Verna Holcomb, Manager Technology Communications & Training

Audrey Joubert, Technical Service Coordinator

Craig Mileham, Technology Support Specialist

Vaughn Swanson, Support Coordinator

Is someone missing? They’re probably in Instructional Technology!