Six things you need to know for Fall 2013

University Technology is pleased to welcome the Class of 2017, and welcome back returning students, staff and faculty. Here are six things you need to know about technology for the new academic year:

1. Changes in the Computer Initiative

For the first time since the beginning of the Computer Initiative, first year students will not be issued a computer from Drew. All undergraduates are required to have a laptop, and are explicitly told this on the Drew Laptop Program web page: “All Drew students are required to have a laptop for academic purposes. Other devices (tablets, smart phones, etc.) are fine as supplemental for personal use, but Drew University policy is that each student should have their own laptop. There will be no additional computer labs added to accommodate students who do not comply with the requirement.”

Second, third and fourth year students have Drew-issued computers and there will be no changes in the support offered.

Students are responsible for:

Bringing a laptop with them to campus

  • Installing Microsoft Office and F-Secure (provided by University Technology; see the installation page for further information)

  • Keeping their laptop in working order

    • Second, third, fourth year and first year students who have purchased a Drew-recommended model get the highest level of service on their laptops, including on-site repair and free loaner computers for the duration of the repair.

    • For non-Drew recommended models, students will get best effort service (which does not include hardware repair) and if this doesn’t solve the problem, they will be required to work with an off-site service provider for repair. These students will have to pay a $5/day fee for a loaner and the loan will be restricted to 2 weeks.

    2. New University Technology Web Site

    You have linked to this post from the new University Technology web site, launched to reflect changes in the organizational structure.

    3. CloudPC

    Drew University offers students, faculty and staff the ability to access software through the use of a virtual desktop solution called CloudPC. The system allows you to use applications such as SPSS by running the application on an on-campus virtual server which you control remotely. Microsoft Office,some Banner Web applications, and Drew network drives are all available for use off-campus. The service is easy to use and provides a seamless experience after a small program is installed on your computer.

    4. Google @ Drew

    In June, Drew switched from GroupWise to Gmail and Calendar, and introduced Google Apps for Education. All members of the Drew Community have a Drew Gmail account. University Technology is offering to migrate student account emails from GroupWise to Gmail at a nominal fee of $5.25. To request this service, please fill out the Student Email Migration form.

    5. Upgrade to Moodle 2.4

    Over the summer, Drew’s Learning Management System, Moodle, was upgraded to a new version. You will notice a new look and feel, enhanced features, and also recognize standard features from the previous version. Learn more about Moodle 2.4.

    6. University Technology Service Center

    Building on the successful launch of the University Technology Service Center in January of this year, we have added support of Telecom services. To get help with any technology question, you can call the Service Center at 973-408-4357 (x4357) or Create a Support Ticket online.

    For in-class technical support, please continue to use 1-ITS (x1487) from the campus telephone.


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