Refunds are issued based on credits actually deposited in your student account (settled credit). No refunds are given based on pending financial aid or credits created by future payments on an active payment plan (potential credit). If you have a settled credit, you may request a refund. Note: Semester refund requests will not be processed until one week after the add/drop period has ended*
Refunds will be processed by student request only (submitted by email to firstname.lastname@example.org). Resident students’ refunds will be mailed to their CM Box. For non-resident students without a CM Box assignment, your check will be mailed to your Mailing Address on file (please make sure your mailing address is up to date in TreeHouse). If the refund check should be made payable to someone other than the student, please indicate to whom and include the mailing address (limitations apply).
*For exception consideration please email requests to email@example.com. Restrictions apply, and all exceptions are evaluated on a case by case basis. Feel free to contact us with any additional questions.