University Technology.

 

University Technology

University Technology (UT), like its sister department, Instructional Technology (IT), helps fulfill Drew’s mission of education through the knowledgeable creation of robust, reliable infrastructure and enterprise systems, constantly improving efforts in customer service, and aiding the innovative use of instructional technology and media. We are committed to supporting and empowering the entire Drew community. University Technology is part of the Division of Finance and Administration.


Coronavirus Impact on Technology Services

Drew University continues to monitor the impact of the COVID-19 novel coronavirus. Please refer to the campus resource site for the latest campus information.

Website-based services like Google (Mail, Drive, Calendar), Banner, and Moodle can always be reached from on and off campus. Although written with employees in mind, the information and instructions linked from this “Working From Home” page in U-KNOW may be helpful.

Drew is operating under a “Drew Virtual Time” plan and staff have been instructed to work from home since March 12. During this time, please email helpdesk@drew.edu or fill out a support request at help.drew.edu for technology queries.

The Classroom Tech Help Line, 973-408-3001 will be available for classes that are in session.

In-person services, including event support, printing in the Instructional Technology Center, and walk-up support at the Helpdesk, as well as Service Center phone support (x4357) are currently unavailable.