Residence Life
Our goal is to help students thrive, grow, and develop beyond their classroom experiences. To this end, our mission is to:
- Communicate the University’s goals, expectations, and mission
- Develop programs of an educational, social or community-service nature
- Promote mutual respect and understanding in a diverse and open community
- Mediate and resolve conflicts
- Forge alliances with other campus departments
- Refer students to other CLSA offices when appropriate
- Act as peer counselors and educators
- Advise students about other University resources (such as clubs, organizations and academic offices)
- Uphold community standards
- Act as a liaison between students and other University offices
- Advocate for student concerns
Counseling and Special Assistance is available to a student 24 hours a day. If you need special assistance the Counseling Center is open Monday – Friday from 9am – 5pm. Appointments can be made by calling 973-408-3398. They also supervise a peer group called the “GOOD” line that is available to all students at 973-408-4663 from 5pm – 9am. You may also consult your RA or stop by the Office of Residence Life for assistance. When the office closes at 5 pm, there is always an RA and a CRD on duty. Essentially there is a ResLife staff member available 24/7 for emergencies. If your RA is unavailable, there is an on-duty RA available. The duty schedule is posted outside your RA’s door and on the ResLife website here. If your RA is not available, please contact Public Safety at 973-408-3379 and they will contact the CRD on duty if necessary. To view more about Counseling Services, please check this out: Counseling Services
Resident Assistant Selection starts at the end of the Fall Semester. RAs should be at sophomore standing when they begin Fall Training. To be considered, a candidate must attend a required information session to pick up an application. Ask your RA for further details.
Roommate Conflicts can be resolved by meeting with your RA. If you find that you still need help, you can make an appointment with your Resident Director. Check out this: Roommate Conflict Solutions for further Roommate conflict solutions!
Room Changes are not encouraged and only approved as a last resort. If you have a special need you must make an appointment with your CRD. No room changes are made during the first few weeks of school. After this period, and in consultation with your CRD, you must contact Housing to fill out appropriate paperwork.
Residence Hall Complaints can be forwarded through your RA or to the Office of Residence Life. If your complaint falls under a Housing Office function, follow up with the Housing Office first. If you need further assistance, contact the Office of Residence Life, or your CRD.
Residence Hall Policies are made for the good of the residence hall community. Therefore, it is expected that resident students and their guests understand and fully adhere to all policies. Please read through the policies listed in Daniel’s Dictionary and ask your RA or Complex Residence Director about anything that may seem unclear.
Residence Hall Programming is provided on floors and in houses by RAs and HAs. Programming for each area is provided by the Office of Residence Life, Residence Hall Association, or Living Council. Programming events are advertised around the residence halls. If you have programming ideas that you would like to see presented in your area, contact your RA or CRD.
Residence Hall Lounges are open and made available for the use of everyone. If you require to program or to use the lounge for a specific reason, please make sure you request the space. You may do so by contacting the Office of Residence Life. If you require an area that is outside of the lounge, please contact HCH to confirm your request.
Education and Awareness is an important component of residence life. We incorporate a plethora of awareness training programs into our professional, graduate and student staff training sessions. Residence Hall programs and events are designed to be sensitive to all residents within our residence hall communities. The ResLife Staff programs on a variety of topics that addresses the needs of our populations.

