Senior Application Consultant (internal, full-time)


Senior Application Consultant (internal, full-time)

Drew University is seeking a Senior Application Consultant (internal, full-time) in the University Technology Department. Reporting to the Director of Enterprise Applications, the consultant applies a substantial understanding of the responsibilities and operational processes of the offices of Registrar, Financial Aid, and Admissions in working directly and collaboratively with users, either independently or in a lead role. The incumbent performs functional analysis, data analysis, process development/improvement, quality assurance, troubleshooting, problem resolution, and/or consulting tasks for a wide range of highly complex applications and their underlying data. Directly support the functional and operational use of Ellucian’s Higher Education Banner suite and related applications for degree audit, housing, workflow, document management, etc. Scope of support services includes integrations between Banner and other applications with emphasis on student-related information. Utilize project management approaches to organizing and effecting change.

Key Responsibilities:

  • Serve as a senior consultant regarding business operations and applicable major administrative applications of the University. Work with client departments to understand operational and technical challenges, collaboratively explore solutions, and support the necessary change management efforts to implement the agreed upon improvements
  • Utilize data query and analytical skills to support client departments’ information reporting needs. Work with users to design and build reporting data models and reports. Serve as a mentor and instructor to assist users in enhancing their own skills and self-sufficiency
  • Collaborate with client departments to review upcoming software releases and define formal testing and sign-off responsibilities. Provide coordination and oversight of efforts to ensure necessary effort is made and schedules are met
  • Provide technical support for defining and developing automated batch processes and interactive workflows
  • Provide technical support for analyzing and solving application anomalies including application integrations

Required Skills & Abilities:

  • Higher Ed Administrative Operations and Software Applications
  • Analysis and Problem Solving
  • Project/Process Management
  • Computer/Technical: Experience in software design and development, as well as database structures and access techniques would be valuable given the associated skills in problem definition and solution implementation. Similarly, experience in applications management – testing and release management, documentation, and training – would be valuable. Proficiency with several core tools such as SQL, PL/SQL, Argos, Java, Pro*C, and LINUX is desired
  • Written and Oral Communications, including the ability to effectively convey instructions and guidance

Education and Experience:

  • Master’s degree, preferably in a pertinent field such as Business Administration, Education Administration, Information Management, Computer Science, or Engineering plus two to five years’ related experience
  • Alternatively, a bachelor’s degree and four to ten years’ related experience
  • Formal training in software and skills related to the scope of responsibilities is highly desirable

To apply, submit the following materials to Please include your name in the subject. For priority consideration, please apply by February 28, 2019.

  • Cover letter
  • CV/Resume
  • Contact information of 3 professional references

About Drew University:
Drew University, located on a beautiful, wooded,186-acre campus in Madison, New Jersey, includes the College of Liberal Arts, the Theological School and the Caspersen School of Graduate Studies. It has a total enrollment of more than 2,100 students with 145 full-time faculty members. Over 35% of our undergraduate students are from underrepresented groups, and we were recently ranked 19th among baccalaureate institutions for the number of international students enrolled. The Theological and Caspersen Schools offer master’s and doctoral degrees, and the College confers bachelor’s degrees in 32 disciplines.

Drew is dedicated to exceptional faculty mentorship and hands-on learning that successfully prepares students for their futures. Students regularly connect with local communities, and because of our proximity to New York City, we are home to multiple New York Semester experiences for our undergraduate students: Wall Street, United Nations, Contemporary Art, Communications and Media, Social Entrepreneurship, and New York Theatre. The University also houses the Charles A. Dana Research Institute for Scientists Emeriti, the Center for Global Education, the Center for Civic Engagement, the Center on Religion, Culture & Conflict, and the United Methodist Archives and History Center. Drew also recently received a multi-year grant to transform teaching and learning in the humanities by incorporating emerging digital technologies, methods, and pedagogies.

To enrich education through diversity, Drew University is an Affirmative Action/Equal Opportunity Employer. In accordance with Department of Homeland Security regulations, a successful candidate must be authorized to work in the United States. These positions are subject to a background check.