When a patient schedules an appointment and does not keep it, he/she is denying another student access to our services. If you need to cancel or change your appointment you must do this at least one hour prior to the scheduled appointment time. If an appointment is cancelled less than one hour prior to the appointment time or the patient doesn’t arrive, it is nearly impossible for us to offer this time to another patient that needs to be seen. Appointments not canceled at least one hour before the scheduled appointment time will be charged a $15 fee. If you are more than 10 minutes late for your appointment, we regret that we will not be able to hold your appointment time and you will be charged a $15 missed appointment fee.