Frequently Asked Questions.
Call Health Services at 973/408-3414 for assistance. The receptionist will give you an appointment to be evaluated by a Nurse Practitioner or Physician. If you are not sure that you need a visit, ask to speak to the nurse who will help you decide. If you are seriously ill, you might be referred to the hospital or an off-campus specialist.
Students are encouraged to correspond directly with faculty as soon as possible regarding any illnesses that may result in absenteeism from class. Health Services does not give permission for students to miss class. For significant, prolonged illnesses the health service may provide verification that the student was seen at the health service. The student must sign an Authorization to Disclose Health Information form available at the health service prior to health service staff discussing any student illnesses with faculty. The student should inform the faculty person that they can call the health service to discuss the situation.
Call early in the day if possible. Same day appointments are available when urgent. The Health Service strives to provide the services you need at your convenience, although the average wait time is 15-20 minutes during high volume times. Please call to cancel an appointment that you are unable to keep.
If you have an emergency, and the Health Service is closed, contact Public Safety at 408-4444 for immediate assistance.
Call Health Service for an appointment. Our professional staff can counsel you on a broad range of health related concerns such as diet and weight management, smoking cessation and stress management, and can answer your questions about STIs or pregnancy (testing can also be done either on or off site). If needed, a referral to the Counseling Service can be made for you, or you can contact the Counseling Service directly by calling x3398. Is my health care confidential? Your medical care is strictly confidential , and no information will be released to parents, faculty, administrators, insurance companies, or anyone else, WITHOUT YOUR WRITTEN PERMISSION. The only exceptions are:
No, we don’t sell condoms at Health Services, but they are available for no charge upon request at Health Service programs and at the Health Service front window. Condoms are also available through the Department of Residential Life.
YES. Gynecological care is available.
YES. Most STIs can be diagnosed and treated on campus. (For men and women)
YES. (If your brand is available) Make an appointment for “Contraceptive Counseling”, bring your current birth control pills and a health care provider will help you either with a prescription here at Health Services, or at a local pharmacy. Birth control pills, as all contraceptives (including Emergency Contraception), are currently covered by the Affordable Care Act and therefore out of pocket costs can be covered depending on where you need to purchase your pills.
YES. Testing can be done in our office. The laboratory we send the specimen to will bill you or your insurance so be sure to confirm with your insurance company that this test is covered under your policy. Rapid HIV testing is also available at the HIV Testing Center in Morristown for free or low cost. Rapid testing requires a finger blood sample and results are immediately available. Call 973-889-6810 for further information and for an appointment.
Your medical care is strictly confidential , and no information will be released to families, faculty, administrators, insurance companies, or anyone else, WITHOUT YOUR WRITTEN PERMISSION. The only exceptions are:
NO. Your spouse and children can not be treated at the Health Service.
In our continuing commitment to provide quality, cost-effective care, we welcome your comments and concerns. We encourage you to discuss policies or procedures with the Health Service staff directly. You may also communicate with us through our student evaluation forms which are found in the waiting room, or which can be sent directly from this web site. Our staff is eager to assist you in any way that we can.
Call Health Service at 408-3414 for assistance. The receptionist will give your student an appointment to be evaluated by a Nurse Practitioner or Physician. Same day or next day appointments are usually possible and urgent care is available immediately. If students are not sure that they need a visit, they can ask to speak to the nurse who will help them decide. It is very important that students return for follow-up evaluations when requested to do so.
YES. If your student is very ill, or in need of further evaluation, we may refer him/her to the emergency room or to an off-campus specialist. If the emergency room is needed, either Public Safety or Health Service may request an ambulance transport to Morristown Memorial Hospital via Madison Rescue Squad which is a free service. If students become very ill when the Health Service is closed, they should call Public Safety at X 4444 for immediate assistance. Morristown Memorial Hospital is a Regional Trauma Center located 3 miles from Drew.
If students are over 18 years of age, it means that we cannot tell you about their health care unless we have written permission from them. At times, this distresses parents and families, but that is the law, and we must abide by it. If your student tells you about an illness, please encourage your student to sign a release if you want more information. We will be happy to discuss the situation with you when we have written permission to do so. If your student refuses to do so, there is nothing we can do unless they are in a life-threatening condition. If this happens, we will notify the Dean of Student Life or the hospital, who will call you immediately. Please make sure that your emergency contact numbers are current.
The Health Service provides comprehensive primary health care on campus, including health education. Our professional staff can answer questions, examine or test on site, counsel on diet and weight management, or refer to an outside specialist if needed. If you think that there is something serious going on, or you have important information to share, you can certainly call us, and we will contact your student and try to follow up. We always tell a student when a parent or family member has called because we think it is important to do so.
Sometimes we make a referral to the Counseling Service on campus when a student is psychologically stressed, or students can contact the Counseling Service directly by calling 408-3398. The Counseling Center provides free short-term counseling on campus.
We strongly recommend that you purchase the basic student insurance if you are enrolled in an out of area HMO (even in NJ) or if you have a large deductible on your private insurance. Student insurance covers most billable services on campus ( i.e. prescription medications and lab work that is obtained at the Health Service), and will apply to charges related to x-rays or specialist care off-campus. There are not restrictions on providers. Having this insurance gives us more options for local referrals and gives you peace of mind. Students do not have to enroll in the student insurance to use the Health Service. We do not charge for routine office visits, and we never refuse care because of inability to pay for labs or medications at the time of service.
YES. While we perform routine tests on site in our state licensed lab, we send most ‘blood work’ out to a major lab (LABCORP). For student convenience, we will also draw blood for tests ordered by outside providers. Students who are not enrolled in the student plan should check with their insurance company to see if LabCorp is an approved lab on their family plan.
NO. However, we will give students an encounter form that they can submit to your insurance company when a service is received on campus. Processing family insurance, including pre-authorizations for laboratory tests, x-rays, specialist referrals, hospitalization and related charges for both on and off campus care are the student’s responsibility.
We usually do not recommend this for undergraduates. It is probably wise to keep your health care the same when students are home. Remember, most care can be received on campus which is especially convenient. Students enrolled in the student insurance plan will also have options for local care and x-rays without using family insurance.
In our continuing commitment to provide high quality, cost-effective care, we welcome your comments and concerns. We encourage you to discuss policies and procedures with the Health service staff directly at 973/408-3414 or stop by when you are on campus.