Customer Service Contact Information

General Accounting/Treasury

• General Accounting/Accounts Receivable/INTO Transactions, Dipen Patel, 973-408-3172, dpatel3@drew.edu
• Audit, Financial Reporting, Treasury matters, Ray Tigol 973-408-3519, rtigol@drew.edu
• Grants, Gifts and Donations, Vincent Gallo, 973-408-3785, vgallo@drew.edu

 Accounts Payable

• Invoice processing, Dipen Patel, 973-408-3328, Payables@drew.edu

 Auxiliary Services

• Bookstore, Marie Joyner, 973-408-3881 or 973-408-3097, mjoyner@drew.edu
• External Event Rentals – http://www.drew.edu/conferences-events/about-us/rentals-facilities/ or email: events@drew.edu
• Internal Event Planning – Please see website to identify your Event Coordinator: http://www.drew.edu/conferences-events/about-us/internal-event-planning/
• Internal Event Scheduling, Matthew Dizinno, 973-408-3308, mdizinno@drew.edu or Schedule Online at: http://schedule.drew.edu/
• Laundry Services, Joanne McCann, 973-408-3103, jmccann@drew.edu
• Mail & Print Services, Kevin Healy, 973-408-3412, khealy@drew.edu
• Vending Services, Joanne McCann, 973-408-3103, jmccann@drew.edu

Budget and Financial Planning

Gloria Alisyed-Lewis, 973-408-3955,  galisyedlewis@drew.edu

• Assistance with employee position numbers
• Budget questions, re-allocation of budget
• Employees by org
• Financial Reporting and Analysis
• Restricted Fund balances/reports

Facilities

Facilities Service Response Center – 973-408-3510 facilities@drew.edu

• Buildings and Grounds repairs
• Maintenance
• Unable to get through to the helpdesk, please contact Trish McGrath, 973-408-3064, pmcgrath@drew.edu

Finance Technology

• Banner Finance Modules – Related questions/problems, Vincent Gallo, 973-408-3785, vgallo@drew.edu

Human Resources

• Benefits/Leave Administration, Fredi Cox, 973-408-3795  fcox1@drew.edu;
• Employee Relations/ Policies & Procedures, Maria Force, 973-408-3515, mforce@drew.edu;
• HR Data Management, Jenna Hampton, 973-408-3224, jhampton@drew.edu
• Recruitment/ Employment and New Hire Information, Jenna Hampton, 973-408-3626  jhampton@drew.edu;

Payroll

Dina Morin 973-408-3212, dmorin@drew.edu

• Paychecks
• W-2 questions
• Time and attendance

Procurement

Deborah Tavera, 973-408-3309, dtavera@drew.edu

• Contracts with Vendors
• Drew BOA Credit Card Reconciliation

Risk Management

Trish McGrath, 973-408-3064, pmcgrath@drew.edu

• Certificate of Insurance
• Claims and loss management
• Proof of coverage
• Risk assessment and mitigation

Student Accounts

Christine Fressola, 973-408-3218, cfressola@drew.edu

• Student Payments/balances

University Technology

Service Center 973-408-4357 helpdesk@drew.edu

• Treehouse connectivity issues
• Telephone and computer issues
• If you are unable to get through to the helpdesk, please contact Chris Darrell, 973-408-3064, cdarrell@drew.edu