Refunds are issued based on credits actually deposited in your student account. No refunds are given based on pending financial aid or active payment plans. If you have a credit, you may request a refund. Refund requests can be made via email to the Student Accounts Office ( the week after the add/drop closes*.   Students should also make sure they have selected how they’d like to receive their refund by completing their registration in the Student Refund Portal (only has to be done once, however, changes can be made at anytime the student chooses – login at

In order to request a refund check the student should e-mail from their account providing their name and Drew ID number.  The full amount of the credit on file will be refunded to the student via the refund selection made in the Student Refund Portal.

*For any exceptions related to available refunds please e-mail requests to Resrtictions apply, and all exceptions are evaluated on a case by case basis. Feel free to contact us with any additional questions.

Please find Drew’s Federally regulated Student Refund Standards page.