FAQs for Students & Parents

FAQs for Students & Parents

Last updated: April 24, 2020

Academic Assistance

Online Assistance

Other Student Concerns

Room & Board Credit/Refund

The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief from COVID-19. The CARES Act established the Higher Education Relief Fund that sends money to schools to use as emergency financial aid grants to students for expenses related to the disruption of campus operations due to the pandemic (see below for more information).

Students who meet the basic eligibility for federal financial aid and who have the greatest financial need can be considered for these emergency funds. The Office of Financial Assistance will use your submitted application (link below) and your 2019–2020 Free Application for Federal Student Aid (FAFSA) to determine your eligibility for funding. If you are eligible to file a FAFSA, but have not submitted for 2019–2020 yet, please do so at www.fafsa.gov prior to submitting your application for emergency funding under the CARES Act; if you need assistance filing your FAFSA, please contact the Office of Financial Assistance.

Unfortunately, international students, undocumented students, and non-matriculated students are not eligible for funding under the CARES Act. Students who are not eligible for federal financial aid should contact the Office of Financial Assistance.

In your application, please do not request assistance to directly pay for tuition, fees, room, and/or board charged by Drew University. CARES Act funds are not permitted by the federal government to be used for these costs and cannot be applied by the University to any outstanding balance on your student account. Any payments you make on your student account must be under a separate transaction. For questions about addressing an account balance, please contact the Student Accounts Office. Requests should focus on hardships and unanticipated expenses related to COVID-19. These hardships and expenses include, but are not limited to, those related to loss of employment, unexpected travel, technology needs, health care costs, additional child care costs, course materials, food, or moving.

We will review requests for relief as quickly as possible and will make awards to students as soon as we receive our funding from the Department of Education.  If you are approved for emergency funding, you will receive it as a direct deposit.  If you have not done so already, please update your direct deposit information using the refund tab in the Student Account Center, accessible through Treehouse.

For questions about the Cares Act and your eligibility for funding under this Act, please contact the Office of Financial Assistance at finaid@drew.edu.

Apply for emergency funding from the CARES Act for COVID-19 here.