Last updated: March 20, 2020
Yes! And you should! Here’s some ideas:
Call 973-408-3001 (Classroom Technology support line). This will function like the phones that are currently in Drew classrooms to give you immediate support.
Students with technical issues during a live Zoom class should call Classroom Technology Support at 973-408-3001. You can share this information with the students using the Zoom chat function and via email.
https://drew.zoom.us/j/809194329 (use this link for all drop-in and “happy hour” discussion sessions)
Drop-in Consulting Sessions for Help with Zoom, Moodle, and Google
Experienced staff are available to troubleshoot technical issues and provide support.
Faculty “Happy Hour” Discussion Sessions – Debrief and share ideas with colleagues
Experienced faculty members will participate in every session to provide support.
All faculty will be enrolled in this Moodle course page, which will host a central repository for resources. Have a question about teaching remotely? Post it in the Moodle Forum. Looking for useful links? Need to know when online support sessions are? Looking for materials and strategies you might be able to adapt for your course? It’s all in this Moodle course page, which will be updated regularly. Note that we have attempted to auto-enroll all faculty in this Moodle site. If you, for some reason, aren’t yet enrolled use the following key to register: 186736.
Check out this Zoom FAQ, which is a great resource for common questions on functionality, and connectivity, as well as a resource for troubleshooting problems you might encounter.
If you were unable to attend one of the previous Zoom introductory workshops, here is a recording of a previous training:
Zoom workshop 3/3 (approx. 1 hour)
Zoom workshop 3/10 (approx. 1 hour)
More targeted Zoom sessions will be announced, including the use of Zoom for advising. Times and topics will appear in the Remote Instruction Resources Moodle Course.
Email firstname.lastname@example.org or fill out a support request ticket. Be sure to indicate the specific training topic (e.g., Zoom for advising, how to schedule Zoom in google calendar, how to create and manage breakout rooms, adding library resources to MOODLE, etc.)
–For Zoom help
–For pedagogical consulting
First start by looking over this document that summarizes some key strategies for online teaching. Explore the many topics in the Remote Instruction Resources Moodle Course, and consider posting a question in the MOODLE forum, or reading the responses of others on similar topics.
You can also check the faculty peer-to-peer consulting network to find a colleague who has volunteered to be contacted and who may be able to help.
Add your name and areas of expertise to the peer-to-peer consulting network. Please join the Faculty “Happy Hour” Discussion Sessions to offer advice and support. Also, pop into the MOODLE forum on the MOODLE Remote Instruction Resources site to contribute your insights to ongoing questions and conversations.
Call 973-408-3001. In addition to working with a consultant, you might be able to teach your first sessions with tech support staff working alongside you.
All CLA students are required to have a laptop, so internet access will be the most likely issue. Comcast and other providers are offering 60-90 day free basic connectivity programs. Students may contact the help desk (email@example.com) for more details about this or other related needs. Theological School students are told at orientation they must have a laptop or desktop to do their degree. Some of them may be using phones or tablets because of internet access issues. If this becomes a problem, refer them to the same resources listed here for the CLA students.
Email firstname.lastname@example.org or fill out a support request ticket.
For pedagogical consulting, email email@example.com or fill out a support request ticket. Indicate that you want help with a pedagogical topic. We are also developing a faculty peer-to-peer consulting network. Check this resource to see find a colleague who may be able to help.
You can also check out the Remote Instruction Resources Moodle Course for postings that might be helpful, and threads in the MOODLE forum that might be related to your needs.
Look at the MOODLE Remote Instruction Resources site (Look in ZOOM FAQ) to find a list of all available recordings.
Your library and instructional technology colleagues continue to support the university community with a range of services for remote teaching and learning. These services include but are not limited to consultations (email, chat, Zoom), remote office hours for drop-in research help (Zoom), and help identifying and acquiring digital resources (articles, e-books, films) that can be accessed by your remote students. See the COVID-19 Library Services page for updates and further information.
Yes, and we urge you to check in with your students about their access needs around online material. They may have needs not previously disclosed for the in-person course. If you have any questions about how to facilitate online implementation of an existing accommodation, or if a student has made a request for a new accommodation, please consult with Dana Giroux, (firstname.lastname@example.org) Director of Accessibility Resources. Specific accessibility-related FAQs will be posted on the OAR (Office of Accessibility Resources) page in the student FAQ section.
Yes, all existing tutoring appointments with the Center for Academic Excellence (CAE) have been converted to online appointments and instructions have been sent to students on how to make an online appointment with a tutor and/or writing specialist. Please direct any questions to email@example.com. Tutoring for Theological School and Caspersen School ESOL students also continues online. Please direct questions for that program to firstname.lastname@example.org.
All administrative offices, including the Registrar’s Office and Financial Aid, will be functioning virtually and administrative processes will be conducted as usual. The Academic Standing Committees and CAPC are still reviewing student petitions, which can be submitted by students online:
All Drew internship on-site activity has been suspended. Students are receiving a FAQ communication from the Career Center with guidance about their internships.
The Internship Office is currently developing additional guidance about student internships and is communicating with internship supervisors to make this time as seamless as possible for both student and their employer. The deadline for internship midterm assignments was Friday, March 13, but students have been notified that the most critical component is completion of the Midterm Timesheet, which must be verified by their supervisor. Students may work over the next week to complete other midterm assignments. Alternate assignments are being developed through the Center for Immersive Learning and Career Design to assist students in completing the required number of hours to complete their internships.
If students have additional questions about their current internships, please refer to the following FAQ sheet.
Yes, access to appointments and advising with Career Center staff remains available during normal business hours. Whenever possible, appointments will be conducted via Zoom. This includes all of the usual services offered: résumé writing, cover letter writing, networking tips, job and internship search tips, etc.
Students should not hesitate to contact the Career Center with any questions. The Center remains available for all students as they seek career assistance.
Faculty and student travel for all Drew activities, including NYC courses, has been suspended. Faculty should develop alternate assignments for NYC courses. The Center for Immersive Learning and Career Design can support these efforts.
All Drew CBL on-site activity has been suspended. If students choose to continue volunteering on site they are doing so at their own discretion and risk.
All Spring 2020 CBL students are receiving guidance from their corresponding faculty on how to complete their CBL credit requirements virtually. Faculty teaching CBL classes who need assistance developing digital options for their students should contact Amy Koritz (email@example.com).
Civic Engagement has informed Civic Scholars who have asked that they will not be held accountable for circumstances beyond their control and so should not worry about losing their scholarships. CE will modify requirements for Civic Scholars as the situation requires.
Some students may need their CBL course to fulfill their Off-Campus General Education requirement. The Dean’s Office is analyzing individual student records to address these situations. Contact Maria Masucci for additional assistance.
No decisions have been made yet regarding summer TRECs to Montana, Australia, France, Italy, Spain, South Africa or the UK. Students planning to participate in the shortTRECs to France, Italy, Spain or the UK have been instructed to NOT purchase their airline tickets until the University’s risk assessment of travel conditions to these countries is completed. For students traveling on theoTRECs or shortTRECs to Montana, Australia or South Africa, a group flight is part of the program. They will be notified if there are any changes to these programs once a risk assessment is completed.
Similarly, no decisions have been made regarding other Drew-sponsored summer programs that involve travel, such as the Drew Honduras Project or trips offered through Volunteers Without Borders.
If a shortTREC is cancelled, students will receive a full refund of their $500 deposit.
Some senior students may need their shortTRECS to fulfill their Off-Campus General Education requirements, or other requirements. The Dean’s Office is analyzing individual student records to address these situations, and further communications will go out as soon as our analyses are complete.
As we navigate the ever-changing situation with COVID19 and how our new Drew Virtual Time (DVT) environment impacts our student workers, please refer to the following guidelines:
If you have student workers who can work virtually and you have virtual work for them to complete, please start providing them with this work.
It is up to the supervisor and the student employee to come up with a check-in / check-out procedure that works for your situation.
Do consider maintaining the students’ regular work schedule and hours and conduct a virtual check-in / check-out, in addition to whatever supervision meeting schedule you currently use, even if that supervision meeting is moved to virtual. Some departments are using Zoom meetings, Google hangouts or similar technologies for sign in /sign out.
You may wish to require students to keep a written log of their time and status of their projects, perhaps in a shared Google doc.
Since students who are working remotely will not be able to check in and out on College Time, supervisors will need to enter this information for students regularly.
Every situation will require planning and attention to detail.
If you are one of the few departments that has students working on campus, employment must be limited to those resident students who cannot leave campus and are applying for an exception to the move-out policy announced March 17.
No one should be staying on campus just to work and commuters should not be employed in any on-campus positions.
Please send the names of those students still working on campus to Carolyn Parelli.
If you are a department that does not have virtual work and is not on-campus during DVT, and you have not let Carolyn Parelli know who your unemployed student workers are, please do so immediately. We are compiling a list of these students in order to develop a strategy for addressing their needs. If you receive questions from these students, please direct them to either Carolyn Parelli or Colby McCarthy.
Thank you for your assistance as we work to retain our valuable student employment program at Drew throughout the DVT. As always, please feel free to reach out to Carolyn or myself with any questions or concerns.
Registration will begin as scheduled on April 6.
Students will not be required to receive and use PINs to register. Not requiring PINs allows for more flexibility for students and their advisors since it may be difficult for all students to have advising appointments in advance of registration. All advisers should communicate with their advisees before registration; if unforeseen circumstances prevent such a meeting, all advisers should at a minimum communicate with their advisees before the end of the term to review their fall registrations.
Please note, the Withdraw deadline will be delayed by one week from the initial date of Monday, March 23rd to Monday, March 30th.
Effective immediately, students may elect to switch some or all of their spring 2020 courses to P/LP/U. The deadline to switch spring 2020 courses to P/LP/U is Monday, April 27.
Drew University understands the many challenges students face with the wide spread disruptions caused by the COVID-19 pandemic, including Drew’s rapid transition to online instruction. To learn more about the new grading system option, including reasons why a student may or may not want to opt in, please read the full policy here.
All major committees will meet via Zoom at their regularly scheduled time. See the Google Calendar invite for the zoom link. Direct all questions regarding committee service to your committee’s chair.
Yes, division meetings and the Friday, March 27 Arts and Sciences faculty meeting will be held via Zoom at their regularly scheduled times.
Yes, the University faculty meeting will be held via Zoom on April 3rd, 3:30 – 5:00 pm.
See the COVID-19 Library Services page for the current status of library services. Use the library website for remote access to electronic resources, including journal articles and e-books. Research consultations with subject librarians are available through chat, e-mail, and Zoom (by appointment).
No, faculty and student travel for all Drew activities has been suspended. If deposits or payments have already been made for Drew funded trips, please begin the process of requesting a refund. Please direct questions to your respective Dean’s Office.
No, all faculty travel using Drew funds has been suspended. If deposits or registration fees have already been made for a conference, please begin the process of requesting a refund. Please direct questions to your respective Dean’s Office.
No future events or trips should be planned at this time. No Drew funds should be encumbered until further notice. Direct questions to your respective Dean’s Office.
No, do not forward your Drew phone number to another phone. Update your voicemail greeting to direct all callers to contact you via email. Please note, all messages left on your Drew voicemail will also be sent as an audio recording to your Drew email.
Copies of communications to the community and key information is all collected and linked on Coronavirus (COVID-19) site.
If you are unable to maintain your online course instruction or you have questions or concerns related to classes in the Caspersen or Theological Schools, email firstname.lastname@example.org. If you are unable to maintain your online course instruction or you have questions or concerns related to classes in the College, email email@example.com.